Short answer: A ticket status lookup shows OPEN, USED or VOID only for an issued, paid ticket. A reservation lookup shows the itinerary and no coupons. A dummy ticket is a reservation with a real PNR, valid 48-72 hours, for $15 per person, so it never carries coupon labels.
Airline status pages speak two languages. Look up an issued ticket and you get coupons, each with a status. Look up a reservation and you get an itinerary, with no coupons at all.
This guide walks through the lookup itself: what each screen shows, how fast a status can change, what travellers misread, and what a reservation lookup should return instead. OPEN means a segment can still be flown, USED means it has been flown, and VOID means the sale was withdrawn inside the void window.
Key facts
- Coupon statuses exist only on issued, paid tickets.
- A reservation lookup uses the PNR and surname and shows no coupons.
- A status can change after you check it, so note the time of your lookup.
- Dummy ticket: flat $15 per person, real PNR, valid 48-72 hours, free date changes on the booking day only.
- Can be issued while you're at the embassy; for visa applications and onward proof at immigration only.
Need a reservation, not a ticket? Get a dummy ticket with a real PNR, valid 48-72 hours, for $15 per person.
Get your $15 dummy ticketIn This Guide
- What Is a Coupon Status Telling You When You Look Up a Ticket?
- Why Will a Reservation Lookup Never Show a Coupon Status?
- Which Fields Appear on a Ticket Lookup but Not on a PNR Lookup?
- How Would a Sample Lookup Result Read Line by Line?
- How Fast Can a Ticket Status Change After Purchase?
- Where Can You Run a Status Lookup Yourself?
- What Should a Dummy Ticket Lookup Show Instead?
- What Do Travellers Misread Most on Status Pages?
- How Is This Status-Lookup Guide Different From a Label Glossary?
- Which Sources Define Ticket Status Codes?
- What Should a Status Check Tell You Before You File?
- Frequently Asked Questions
Official-source check: Coupon codes follow airline and GDS ticketing documentation; what a visa file needs comes from the destination, for example the European Commission's Schengen visa page. For how consulates read flight proof, see flight reservation for visa.
Reviewed for: ticket status lookups, coupon codes, reservation lookups and dummy ticket facts.
What Is a Coupon Status Telling You When You Look Up a Ticket?

An issued electronic ticket is divided into flight coupons, one for each segment. The airline's system gives every coupon a status code, and that code decides whether the segment can be flown, exchanged, paid back, or withdrawn. The lifecycle of ticket coupons is tracked with specific status labels in GDS, the distribution systems that airlines and agencies share.
The labels follow resolutions published by the International Air Transport Association, and each airline applies them inside its own system. In the standard tables, O is open for use, F is flown or used, and V is void.
Longer lists add exchanged, paid back, suspended, and closed. Those three still carry the whole story this guide needs, because open, used, and void labels describe the status of actual tickets.
OPEN: The Segment Is Valid and Unflown
An open coupon is eligible for every status update. Exchange, repayment, and void are all permitted on it, which is why airline staff and agents check this status before anything else. The traveler holds an issued ticket, the segment has not been flown, and the coupon still carries value.
Open is a statement about the ticket record, not about the seat or the day. Fare rules, check-in cut-offs, and no-show conditions still apply on top of it. On the day of travel, some systems show an airport-control state, which means the operating carrier has secured the coupon ahead of departure.
USED: The Segment Has Been Flown
A used coupon, shown as FLWN/USED or the letter F, indicates the passenger has completed the corresponding flight segment. From that point, exchange, repayment, and void are all closed to it.
A used ticket and an open one can be the same airline ticket. Each coupon lists its own flight numbers and flight details, and each carries its own label. A traveler who has flown the outbound leg will see USED on coupon one and OPEN on coupon two. The ticket as a whole has no single label.
Coupons are numbered in travel order. A coupon is normally used only after the ones before it, and a broken sequence can leave later coupons marked unavailable, which stops them from being flown.
VOID: The Sale Was Withdrawn
VOID ends the entire electronic sale record. A void ticket is withdrawn immediately after issuance and has no travel value. That separates it from a repayment, where unused value returns to the payer after a real sale stood for some time.
Two neighbouring labels cause confusion. EXCHANGED means the coupon's value was paid for a new ticket after a change, and Paid back means the unused value went back to the payer. Neither equals VOID, and neither describes a temporary reservation.
Why Will a Reservation Lookup Never Show a Coupon Status?
A dummy ticket is a temporary reservation, not an issued ticket, and it is not for actual travel. It relies on a valid PNR but lacks full ticket validation.
That is why no coupon exists to fly, exchange, or void. Dummy tickets are distinct from standard electronic ticket statuses like open, used, and void, so a status such as OPEN beside a reservation should raise a question.
The PNR, or passenger name record, is the booking file. A dummy ticket must include a valid PNR for verification, and that record makes the reservation easy to confirm. What the PNR does not hold is payment. Confirmed tickets require full payment, while dummy tickets do not. For how the record itself is built, see the PNR deep dive.
What a Flight Reservation Is Used For
Dummy tickets are used primarily for visa applications, where many embassies require a flight reservation. Some do not; the destination checklist decides. Where a reservation is accepted, it provides proof of onward travel without full payment; dummy tickets can be used for visa applications without full payment, and they help avoid financial loss if visa applications are delayed.
An onward ticket, a return flight ticket, and a round trip booking are different shapes of one idea: a plan to leave. An onward flight ticket shows where you go next, while the return leg brings you home. Each can exist as a reservation or as an issued ticket, and only the issued kind has coupons.
Names, Lookalikes, and Lapse
Different names point to the same document. A dummy air ticket, dummy airline ticket, airline dummy ticket, or flight dummy ticket is a temporary reservation, and the dummy ticket meaning does not change. A question such as dummy flight ticket legal is easier to answer once you know whether the document is a reservation or an issued ticket.
Where a reservation names a carrier, as dummy ticket airline listings do, the carrier appears on the reserved segments, but no fare has been paid to that carrier. A real flight ticket, by contrast, has a fare, a ticket identifier, and coupons.
A fake ticket is a different matter: an edited or invented document with no booking behind it. A genuine dummy ticket rests on a live reservation. Validity depends on the airline and booking date, and dummy tickets are usually valid for 48-72 hours. Only valid dummy tickets still show an active record when someone looks.
When a reservation lapses, the record shows no active segments. That is a different failure from a VOID coupon. A lapsed reservation never became a ticket, while a voided ticket did and was then withdrawn.
Which Fields Appear on a Ticket Lookup but Not on a PNR Lookup?
Two evidence states can describe the same trip. One is an issued ticket, with a ticket identifier and a status on every coupon. The other is a reservation, with a booking reference and no ticket behind it. The table sets them side by side, and its last column names the publisher of each rule.
| Field | Issued ticket | Temporary reservation | Publisher of the rule |
|---|---|---|---|
| Status code per coupon | O, F, or V on each coupon, plus longer-list codes such as exchanged or paid back | No coupon exists, so no code applies | Amadeus Service Hub; Farelogix SPRK Reference Guide |
| OPEN | Segment unflown; exchange, repayment, and void are all allowed | Nothing to exchange or repayment | Travelport Support |
| USED | Segment flown; exchange, repayment, and void are no longer allowed | Records no flown segment | Travelport Support; Amadeus Service Hub |
| VOID | Allowed only when every coupon is open; the entire sale record is withdrawn | No sale record to withdraw | Travelport Support |
| Who can set the label | Only an airline can set F; a booking system or an airline can set V, but only from O | Neither; no coupon exists | Amadeus Service Hub |
| Void window | BSP: the day of issue. ARC: until 11:59 pm local agency time on the next business day | Not applicable | Travelport Support |
Read the table as two states, not as good and bad. A confirmed flight ticket shows that a fare was paid and the airline issued a ticket. A dummy flight reservation shows that a seat plan exists in a booking system at a given moment. Each answers a different question.
Paid tickets leave a ticket identifier behind. A reservation leaves a booking reference number and little else. A temporary flight reservation, a flight ticket reservation, and a verifiable flight reservation can all be looked up by reference, while an issued ticket can also be looked up by ticket identifier, which is why its coupon labels are visible.
A plain flight itinerary printout shows neither. It is a summary, and the record behind it holds the status. The mentioned flight itinerary in a cover letter should match whichever record you attach, because mismatched details raise questions before any label does.
Be careful with any official reservation document that shows coupon letters. Those letters come from ticketing systems, not from reservation files. If a document names OPEN beside a flight, ask which system produced it. An actual flight reservation holds a plan, while an issued ticket holds a paid entitlement.
How Would a Sample Lookup Result Read Line by Line?
The records below are invented for illustration. The traveler, the carrier, and the numbers are fictional, and no real PNR, ticket identifier, or airline lookup result appears. The route is Mumbai to Frankfurt and back, with the outbound flown and the return still ahead.
| Fictional record for Daniel Whitfield | Reference | Coupon 1: BOM to FRA | Coupon 2: FRA to BOM | What it shows |
|---|---|---|---|---|
| A. Issued ticket, mid-trip | Ticket 000-0000000000 | USED | OPEN | Outbound flown; return still valid |
| B. Issued ticket, withdrawn in the void window | Ticket 000-0000000001 | VOID | VOID | Wholesale withdrawn; no travel value |
| C. Temporary reservation | Booking reference withheld | No status | No status | Planned travel only; nothing issued |
The route is simple on purpose. A two-segment journey on one ticket identifier keeps the two coupons easy to read. Multi-city journeys can span several tickets, and each ticket carries its own labels.
Record A is the only one that describes flown travel. Coupon one reads USED, which indicates Daniel completed the Mumbai to Frankfurt segment on its departure date of 12 November 2026. Coupon two reads OPEN, so the return can still be flown on 26 November 2026. Both labels share one ticket identifier.
Record B shows a ticket withdrawn in the void window. Both coupons read VOID because a void applies to the whole sale, and only when every coupon was open at the time. The record has no travel value, and no repayment is involved.
Record C has the same route and the same travel plans, yet it carries no ticket identifier and no coupon statuses. It is a reservation. Describing it as OPEN would borrow a ticketing word for a record that has no ticket.
Now apply a reading order. First, look for a thirteen-digit ticket identifier. If one exists, read the status on each coupon. If none exists, read the booking reference, the route, the dates, and whether the reservation is still active. Do not mix the two orders.
Two cautions follow. A USED coupon on a ticket you never flew is a data problem to raise with the issuing airline, not a result to accept. And a VOID label on a ticket you meant to keep means the sale is gone, so a new ticket or a new reservation is needed.
The zeros are deliberate. A real record shows real digits, and no number from an example belongs in your own file.
How Fast Can a Ticket Status Change After Purchase?

A void request is valid only for an original sale or for a new ticket issued after an exchange, and it applies only when all coupons are open. A ticket with one flown coupon and one open coupon cannot be voided, so a partly used ticket falls under repayment rules instead.
Under BSP settlement, a ticket can be voided on the day it was issued. Under ARC, an agency can void until 11:59 pm local time on the next business day, so a ticket issued on a Friday, Saturday, or Sunday can be voided until Monday. Exchange tickets can only be voided on the day they were issued.
The exact period varies by country and settlement plan. Some airlines add their own limits too. If a coupon sits in the airport-control state without coming from an exchange, some carriers refuse the void until the status returns to open, and the agency has to ask the airline to change it.
What a VOID Label Means for Evidence
After the window closes, the route back is a repayment, which follows fare rules and may carry fees. Two further states exist for coupons the airline has marked unavailable as ticketed. One allows a repayment of taxes, fees, and charges only, while the other, closed, is final and permits no follow-up action.
A VOID ticket is not travel evidence of any kind. If an itinerary, receipt, or screenshot was captured before the void and the traveler still holds it, the live record now disagrees with the document. That mismatch is the main danger.
A reservation has no such cliff. It carries no void window because nothing was sold. It has its own clock instead, set by the airline and the booking date, so the document should be created close to the date of use and checked again if time passes.
Where Can You Run a Status Lookup Yourself?
Start on the site of the carrier that issued the ticket. An issued airline ticket has its own identifier, separate from the booking reference, and the first digits identify the issuing airline. Open the airline's official Manage Booking tool, choose the ticket option where it is offered, and enter that identifier with the last name.
Next, read the ticket information and the coupons attached to it. Match each coupon to the reservation: same passenger, same flights, same dates. Open, airport control, flown, or departed point to coupons that are open for use or have been used. Exchanged, void, paid back, suspended, or closed mean those coupons cannot be used to fly.
If the status reads exchanged, look for the replacement ticket that has been linked to the reservation. The old identifier holds history, and the new one holds the live coupons.
What the Same Page Shows for a Reservation
A reservation is looked up differently: with the booking reference and surname, where the carrier offers that lookup. A PNR lookup brings up the itinerary. It will not bring up coupon statuses, because a reservation has none, and a DummyFlights dummy ticket is a reservation with a real PNR, not an issued ticket.
Do not try to make a reservation look like a ticket. A record that shows a ticket identifier is an issued, paid ticket, which is a different product; a dummy ticket never carries one, and describing it truthfully is what keeps a file consistent.
Offices differ, and a reviewer may never open an airline page, so treat a lookup as your own check, not as a promise about theirs. Run it once, note the status and the time, and keep a screenshot for your records. A status can change later, because airlines and agents update coupons as tickets are exchanged, paid back, or voided.
What a Lookup Cannot Tell You
A lookup shows what the issuing system holds at that moment. It does not show how a visa officer or border officer will read the document, and it cannot show whether a reservation will still be active next week.
It also says nothing about the hotel or the travel insurance, which sit in other systems. And a status label does not say whether travel will be allowed: an OPEN coupon still needs the right travel details and documents at the airport.
What Should a Dummy Ticket Lookup Show Instead?
A DummyFlights dummy ticket is a flat $15 per person, carries a real PNR and stays valid 48-72 hours. Free date changes are possible on the booking day only, and it can be issued while you're at the embassy. Order it close to the date the file is checked, so the record is still active when someone looks.
To get a dummy ticket, you enter a name, a route, and dates, and a reservation document comes back. A dummy ticket still depends on a live reservation behind the file, and dummy ticket booking differs from flight booking: the first reserves, and the second sells.
A dummy flight ticket online should show a booking reference, never coupon statuses. If it shows OPEN or USED beside a flight, it is borrowing the vocabulary of an issued ticket.
What Does Price Say About Status?
Price tells you little about status. A cheap reservation and a dearer one can both be reservations, and neither is a paid airfare. A document sold as a reservation but showing a ticket identifier and coupon labels deserves a closer look before it goes into a file.
If a provider offers free dummy tickets, read the record rather than the label. A reservation shows a booking reference, not coupon statuses. Dummy flight ticket benefits come from the reservation itself, not from ticketing status.
Where Do Visa Rules Come In?
For a tourist visa or a Schengen visa, the visa application form and the destination's checklist decide what travel evidence is needed, and some checklists ask for none. Requirements differ by destination and by purpose; exit visa procedures vary among them, which is why a checklist always outranks a guide like this one.
No reservation, from any provider, can guarantee visa approval. Offices judge travel documents against the whole file, and nothing here promises that one will check, accept, or approve a reservation.
The visa application process also has stages, so confirm timing with the office handling your file.
What About Hotel Proof?
Hotel proof is a separate item with no coupons at all. A hotel booking or hotel reservation has its own confirmation, and dummy hotel booking benefits are a different topic from flight status labels.
Some providers provide dummy hotel booking files and also provide flight reservations. Check each document against its own record.
What Do Travellers Misread Most on Status Pages?
These dummy ticket FAQs stay on labels and leave the wider visa checklist to the destination's own page.
Can a Dummy Ticket Show OPEN?
No. OPEN is a coupon status on an issued ticket. A reservation can be active or lapsed, but it has no coupon to open, so a document showing OPEN beside a flight needs a closer look.
Does USED Always Mean You Flew?
USED means the airline's record marks the segment as completed. If the status is wrong, write to the issuing airline with the ticket identifier, the PNR, and any proof that you were not on depart, and ask for a correction before claiming a repayment.
Is a VOID Ticket the Same as a Withdrawn Reservation?
No. VOID ends a sale that was made, and only within the void window. A withdrawn or lapsed reservation never became a ticket, so it has no coupon history.
Does a Ticket Identifier Improve a Reservation?
A ticket identifier points to an issued ticket, which is a different, paid product. Adding one does not upgrade a reservation; it changes the document type, so describe every document truthfully.
Which Label Do You Want on a Segment You Still Plan to Fly?
OPEN. That status means the segment is valid, unflown, and still governed by the fare rules if plans change.
How Is This Status-Lookup Guide Different From a Label Glossary?
This page is a lookup guide: where to run a status check, what each screen shows, and what a reservation lookup returns instead. If you want the label definitions side by side, the DummyFlights guide to dummy ticket vs electronic ticket coupon status covers OPEN, USED and VOID one by one. For the wider question of when a reservation is the right document at all, see whether a dummy ticket is a confirmed ticket.
| You look up | With | What comes back |
|---|---|---|
| An issued ticket | Ticket identifier and surname | Coupons with a status: OPEN, USED, VOID, exchanged |
| A reservation | Booking reference (PNR) and surname | The itinerary and segment status, no coupons |
| A dummy ticket | Its real PNR and surname, where the carrier offers that lookup | The reserved itinerary while it is active, 48-72 hours |
Which Sources Define Ticket Status Codes?
Coupon status codes, void rules and void windows come from airline-system and distribution-system documentation, such as the help pages that GDS providers publish for travel agents, and each airline applies them inside its own system. Those pages describe issued tickets only; none of them applies to an unticketed reservation.
What a visa file needs is set by the destination, not by ticketing systems. For Schengen visas, the European Commission's visa page lists evidence of accommodation and of your intention to return, and the consulate's own checklist decides the detail.
What Should a Status Check Tell You Before You File?
On a Mumbai to Frankfurt journey, or any route, start with one question: does the document carry a ticket identifier? If it does, read each coupon: where OPEN can still be flown, USED has been flown, and VOID is gone. If it carries only a booking reference, it is a reservation, and those labels do not apply.
Match the record to what the requirement actually asks for, and check the status once on the airline's own page. If a reservation is what your file needs, a dummy ticket from DummyFlights shows a real PNR and planned dates, with no coupon labels, because it is not a ticket.
Filing with a reservation? Show planned dates with a dummy ticket: real PNR, valid 48-72 hours, $15 per person.
Get your $15 dummy ticketFrequently Asked Questions
Why does my reservation lookup show no OPEN or USED status?
Because those are coupon statuses, and coupons exist only on issued, paid tickets. A reservation lookup with the PNR and surname shows the itinerary and segment status instead. That is normal for any reservation, including a dummy ticket.
Can a dummy ticket show a coupon status?
No. A dummy ticket is a reservation with a real PNR, valid 48-72 hours, not an issued ticket. A document sold as a reservation that shows coupon labels is borrowing the vocabulary of a paid ticket and deserves a closer look.
How quickly can a ticket status change?
A sale can be voided only inside a short void window, while exchanges and use change coupons later. Note the time of your lookup and check again before you rely on it, because the record can move after you look.
Where do I run a ticket status lookup?
On the issuing airline's Manage Booking page, using the ticket option and your surname for an issued ticket, or the booking reference and surname for a reservation. Use the airline's own site rather than a third-party page.
How much does a dummy ticket cost?
A DummyFlights dummy ticket is a flat $15 per person. It carries a real PNR, stays valid 48-72 hours and can be issued while you are at the embassy. Free date changes are possible on the booking day only.
Does a visa office check coupon status?
Offices differ, and many never open an airline page. What a file needs is set by the destination's checklist, and a reservation is judged with the rest of the file. No document guarantees approval.
Friendly reminder: DummyFlights provides dummy tickets and dummy hotel bookings to support visa applications and onward-travel proof at immigration. Requirements vary by destination, consulate, visa category and traveller situation. A dummy ticket supports your file; it is not a paid ticket for travel and does not guarantee visa approval or entry.